AI Agents, Digital Marketing & CRM Consulting Built for Home Service Contractors

An AI agent for home service contractors is a software-powered virtual receptionist that answers phone calls, text messages, web chats, and emails on behalf of your business 24 hours a day, 7 days a week. Unlike a generic answering service, a TradeWorks AI agent is trained on your specific trade — it knows your services, pricing, service area, and scheduling rules. It can qualify leads, book appointments directly into your calendar or CRM, send follow-up texts, and escalate urgent calls to your on-call team. For HVAC, plumbing, electrical, roofing, and painting contractors, this means every customer call is answered professionally, even when your team is on a job site, driving between appointments, or off for the night.

The Starter AI Virtual Assistant Agent is $10 per month and includes unlimited calls and texts, call summaries and transcripts, voicemail receptionist, AI agents for Facebook and WhatsApp, appointment management with Google Calendar integration, automated appointment reminders, knowledge assistance, upselling and recommendations, and customer retention features. The Starter plan includes a 60-day free trial with no credit card required. The Professional AI Customer Service Agent is $40 per month plus a one-time $199 initial setup fee. It includes everything in Starter plus a dedicated account manager, AI agents for email and website, custom CRM integration for workflow automations, advanced quoting, and account management. Both plans are valid until cancelled with no long-term contracts. View full pricing at /pricing/.

Yes. TradeWorks AI integrates directly with ServiceTitan, Jobber, and Housecall Pro — the three most popular field service management platforms used by trade contractors. Custom CRM integration is included on the Professional AI Customer Service Agent plan ($40/month). The Starter plan ($10/month) includes Google Calendar integration for appointment scheduling. We also integrate with HubSpot, Salesforce, Zoho, Outlook, QuickBooks, and more. If you use a platform not listed here, contact us — we build custom integrations for Professional plan customers.

The Starter AI Virtual Assistant Agent is self-service and can be live within minutes. It includes a 60-day free trial with no credit card required. The Professional AI Customer Service Agent includes a full onboarding process: Days 1 through 3 involve a discovery call and strategy session. Days 4 through 7 cover custom CRM integration with your calendar and phone system. Days 8 through 11 are dedicated to stress testing with real-world scenarios specific to your trade. Days 12 through 14 are launch and monitored optimization. Your involvement is approximately 60 minutes during the discovery phase — we handle everything else.

No. TradeWorks AI agents are designed to augment your team, not replace them. The AI handles high-volume, repetitive tasks — answering routine questions, qualifying new leads, booking standard appointments, and providing after-hours coverage. Your human staff focuses on complex customer interactions, high-value sales opportunities, and situations that require empathy and judgment. Most of our clients find that AI agents free up 10 to 20 hours per week for their office team, allowing them to focus on work that directly drives revenue.

The AI agent uses smart escalation to route calls it cannot handle to your human team. You define the escalation rules: emergencies like gas leaks or no-heat situations can trigger immediate transfer to an on-call technician. High-value opportunities above a certain dollar threshold can route to your sales team. Complex technical questions can be flagged for a callback. The AI always provides the receiving team member with full context — caller information, the conversation so far, and the reason for escalation — so the customer never has to repeat themselves.

No. TradeWorks AI is headquartered in Riverview, Florida, but we serve home service contractors, real estate professionals, and healthcare practices throughout the United States and Canada. Our AI agents, digital marketing services, and CRM consulting work for businesses of any size in any market. The AI agents are configured with your specific service area, local phone numbers, and market-specific knowledge regardless of where your business is located.